Frequently asked questions about licensing the SSS®

Bronze gives access to Levels 1, 2 and 3 of the SSS® — the overview, the CPD-certified training, and the full implementation pathway including the Sensory Thumbprint® assessment tools and coaching calls. This is the right choice for most organisations.

Silver adds Levels 4 and 5 — the Sensory Super Certification pathway and ongoing mastery support. Choose Silver when your staff are pursuing certification or working long-term with complex sensory needs.

Both packages are billed monthly per licence. Bronze starts at £99/licence/month, Silver at £149/licence/month, with bulk discounts across Starter, Network and Enterprise tiers.

One licence = one email login to the Sensory Super System®. Each licence holder gets full access to their package level (Bronze or Silver), including all video content, assessment tools, Sensory Thumbprint® worksheets, quiz checkpoints, and live coaching calls with Anne Laure.

Licences are personal — they cannot be shared between users. Each person in your organisation needs their own login.

Not within a single package, but you can hold two separate packages — one Bronze and one Silver — each with its own coupon code. This is useful if most staff need Levels 1–3 but a small group of senior practitioners are pursuing certification.

Yes — Level 2 is CPD certified and the certification is tied to the individual login, not the organisation. Each licence holder who completes Level 2 through their own login earns their own CPD record. This makes it easy to evidence staff development.

Within one working day of purchase, we email you a unique 100% off coupon code tied to your organisation. You then either pass this code to your users so they can register themselves on the licence activation page, or enter their details on their behalf.

For larger packages we may share a Google Sheet to help you track who has registered and how many codes have been used. The whole setup process is about 2 minutes per person.

You decide. Licences can be given to adults for their own needs, parents, guardians, teachers, teaching assistants, therapists, healthcare professionals, support workers, or anyone involved in supporting a person with sensory processing differences. The licence holder does not need to be a professional.

That depends on your service model. Some organisations recycle licences once a user has completed the relevant level — Level 2 takes about 2 hours, Level 3 typically takes 6–12 months to implement well. Others keep licences active on a permanent basis for ongoing reference and coaching access.

You can remove a user at any time to free up a licence for someone else.

We monitor coupon usage and will contact you if you’re approaching your limit. You can move up to the next tier immediately, remove users who have finished, or contact us to discuss the right option. We won’t cut off access without warning.

Monthly billing gives you flexibility to change tier or cancel at any time. Annual billing gives you a 15% saving on the monthly equivalent. There are no refunds on annual memberships — if you want to change, wait until your annual term ends or move up a tier by absorbing the difference.

For Enterprise packages (101+ licences), annual billing is standard and we invoice your organisation directly. Network tier (11–100 licences) annual packages can also be invoiced.

Yes — for annual packages and all Enterprise tiers (101+ licences), we can raise an invoice for your organisation. Monthly packages under 101 licences are online payment only. Contact us to arrange invoice billing.

Moving up: purchase the new tier online for Starter and Network. For Enterprise, contact us. Once confirmed, we update your coupon limit and cancel the previous package.

Moving down: wait until your current billing cycle ends, then purchase the lower tier. For annual plans, the change takes effect at renewal.

For larger monthly packages and all annual subscriptions, we can invoice your organisation directly. Contact us with your requirements and we’ll set this up.

You never need to be out of pocket. Simply take payment from your client first, then use those funds to register them online. Because Bronze licences are purchased per person and activated immediately via coupon code, you can collect your client’s fee, purchase their licence, and have them registered — all within the same day. Your margin is built in from the moment they pay you.

Yes — this is one of the primary for-profit models. You hold the licence, distribute access to paying clients, and charge for the combined service (your expertise plus the SSS® content and coaching). You set your own client pricing. See the for-profit licensing page for worked examples.

Yes, subject to discussion with us first. Acting as a regional hub — holding a Network or Enterprise package and distributing access to other practitioners or schools at a markup — is one of our supported models. Contact us before setting this up so we can agree the right structure and ensure your coupon setup is configured correctly.

You may describe your service as using or powered by the Sensory Super System® or Sensory Thumbprint® as a registered approach. You may not reproduce the marks as your own branding or imply you are the creator of the system. If in doubt, contact us before publishing and we’ll advise.