Frequently asked questions about licensing the SSS®

There is one user licence — the SSS Pathway Licence — and it covers all five levels of the SSS®.

• Level 1 — the overview
• Level 2 — CPD-certified training
• Level 3 — the full implementation pathway
• Level 4 — the Sensory Super Certification pathway
• Level 5 — ongoing mastery support

It also includes the Sensory Thumbprint® assessment tools and live coaching calls with Anne Laure.

Licences are billed monthly at £99/licence/month, with bulk discounts across the Starter, Network and Enterprise tiers.

One sub-licence = one email login to the Sensory Super System®. Each licence holder gets full access to all five levels, including all video content, assessment tools, Sensory Thumbprint® worksheets, quiz checkpoints, and live coaching calls with Anne Laure.

Licences are personal — they cannot be shared between users. Each person needs their own login.

Yes — Level 2 is CPD certified and the certification is tied to the individual login, not the organisation. Each licence holder who completes Level 2 through their own login earns their own CPD record. This makes it easy to evidence staff development.

The LEAD Licensee is you - the person who oversees the distribution of the licences.

The SUB-Licence / USER licence / Licence are the same thing. It is one email access to the SSS®

Within 48 hours of purchase of the Lead Licence, we set you a unique 100% off coupon code tied to your organisation. Once you have bought your first user sub-licence, we will send the code to you. You then either pass this code to your users so they can register themselves on the licence activation page, (for non-profit organisations) or enter their details on their behalf (ideal for for-profit businesses).

For larger packages we may share a Google Sheet to help you track who has registered and how many codes have been used. The whole setup process takes about 2 minutes per person.

You decide. Licences can be given to adults for their own needs, parents, guardians, teachers, teaching assistants, therapists, healthcare professionals, support workers, or anyone involved in supporting a person with sensory processing differences. The licence holder does not need to be a professional.

That depends on your service model. Some organisations recycle licences once a user has completed the relevant level — Level 2 takes about 2 hours, Level 3 is a minimum of 3 months but typically takes 6–12 months to implement well. Others keep licences active on a permanent basis for ongoing reference and coaching access.

You can remove a user at any time to free up a licence for someone else.

We monitor coupon usage and will contact you if you’re approaching your limit. You can move up to the next tier immediately, remove users who have finished, or contact us to discuss the right option. We won’t cut off access without warning.

Monthly billing gives you flexibility to change tier or cancel at any time -  advisable for starter packages. Annual billing gives you a 15% saving on the monthly equivalent. There are no refunds on annual memberships though — if you want to change, wait until your annual term ends or move up a tier by absorbing the difference.

For Enterprise packages (101+ licences), annual billing is standard and we invoice your organisation directly. Network tier (11–100 licences) annual packages can also be invoiced.

Yes — for annual packages and all Enterprise tiers (101+ licences), we can raise an invoice for your organisation. Monthly packages under 101 licences are preferred to be online payment only. Contact us to arrange invoice billing.

Moving up: purchase the new tier online for Starter and Network. Once confirmed, we update your coupon limit and cancel the previous package.

For Enterprise, contact us.

Moving down: wait until the end of the month, then purchase the lower tier. Once confirmed, we update your coupon limit and cancel the previous package. For annual plans, the change takes effect at renewal at the end of year.

For larger monthly packages and all annual subscriptions, we can invoice your organisation directly. Contact us with your requirements and we’ll set this up.

No - You never should be out of pocket. Simply take payment from your client first, then use those funds to register them online. Because sub-licences are purchased per person and activated immediately via coupon code, you can collect your client’s fee, purchase their licence, and have them registered — all within the same day. Your margin is built in from the moment they pay you.

Yes - Your license enables you to purchase sub-licences at a reduced rate so you can charge what you think appropriate for them to access it. This is one of the primary for-profit models. You hold the lead licence, distribute sub-licences to paying clients, and charge for the combined service (your expertise plus the SSS® content and coaching). You set your own client pricing. See the for-profit licensing page for worked examples.

You may describe your service as using or powered by the Sensory Super System® or Sensory Thumbprint® as a registered approach. You may not reproduce the marks as your own branding or imply you are the creator of the system. If in doubt, contact us before publishing and we’ll advise.

If you charge your clients the same amount each month, you can set up automatic recurring payments. Once your client has signed up, payments are collected automatically each month, giving you a simple and hassle-free way to manage regular income.

Option 1: PayPal Subscriptions

PayPal Subscriptions allow your client to agree to a fixed monthly payment that is taken automatically.

Your client signs up once, and PayPal collects the agreed amount automatically every month until the subscription is cancelled.

Option 2: GoCardless

GoCardless uses Direct Debit to collect a fixed monthly payment from your client's bank account.

Your client completes a Direct Debit mandate once, and the agreed payment is collected automatically each month.

Which Should I Choose?

• PayPal is ideal if you already use PayPal or your clients prefer paying by card.
• GoCardless is a great option if you'd like lower fees and the convenience of Direct Debit.

Both options are easy to set up and provide automatic monthly payments, helping you spend less time chasing invoices and more time supporting your clients.

Still feeling a little unsure? Don't worry—we're here to help. If you have any questions or would like guidance on choosing or setting up a payment system, simply get in touch with us and we'll happily support you. There are also further details within your licensee dashboard